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§1

GENERAL INFORMATION

 

1.

The online store at www.retrokraftshop.pl is run by Retro Kraft Shop Jakub Maksimowski, registered at Aleja Waszyngtona 100/20, 04-015 Warsaw, Poland in Central Register and Information of Economic Activity of the Republic of Poland supervised by the Minister of Economy of the Republic of Poland,  taxpayer's identification number - NIP: PL1132629356, national official business register number - REGON: 146957271, further referred to as 'Seller'.

2.

The store runs a retail distance selling business in accordance with the Polish Classification of Activities number 47.91.Z.

3.

Retro Kraft Shop Jakub Maksimowski is a registered VAT tax payer (including EU VAT in accordance with the directive of the European Council), therefore all the prices listed on the website include VAT.

 

4.

All bank tranfers shall be made to business account number 70 1140 2004 0000 3102 7568 6149 run by MBANK S.A.

 

5.

 

You can contact the store staff via email at biuro@retrokraftshop.pl or by traditional post at  Żeromskiego Street 4d/8 01-861 Warsaw, Poland. We provide a contact phone number by request if necessary.

 

 

§2

USING THE WEBSITE AND TECHNICAL REQUIREMENTS

 

1.

 

Online purchases can be made only by registered users.

 

2.

 

The Buyer can register by filling in the form provided on the website and accepting the terms and conditions as well as accepting the right of the Seller to process the personal information given in the form.  

 

3.

 

Correct functioning of the shop and therefore concluding a distance selling contract is dependent on the Buyer's computer system configuration, Internet access and ownership of an email account.

 

4.

 

Recommended computer system configuration:

A personal computer or laptop with minimum parametres of 1GHZ processor, 1GB RAM, hard drive with Windows XP or newer, most recent update of Chrome, Opera or Firefox browsers with enabled JavaScript and cookies.

 

5.

 

It is recommended that the Buyer's computer can access the Internet via a broadband connection.

 

6.

 

To register, make a purchase and remain up to date with their status order the Buyer should own an email address.

 

7.

 

The costs connected with purchasing hardware and software, setting up an email account and Internet access are solely on the part of the Buyer.

 

8.

 

Retro Kraft Shop Jakub Maksimowski and the store run by it do not hold responsibility for incorrect configuration of the Buyer's email account, which can result in the store notifications not being delivered or being recognised as spam.

 

 

§3

PRICES AND GOODS

 

1.

 

The prices, goods and services presented in the store constitute an offer in reference to the Polish Civil Code.

 

2.

 

The Seller reserves the right to chance the prices and withdraw products or services from the offer without prior notice.  

 

3.

 

All the prices include VAT.

4.

 

The prices of the products offered in the store can be viewed in: Polish Zlotys (PLN) or euros (EUR).

 

5.

 

The basic price is the price in Polish zlotys. The prices as viewed in EUR are equivalent to the prices in PLN according to the average exchange rates given by Narodowy Bank Polski (the National Bank of Poland) for the previous day.

§4

ORDERS

 

1.

 

Placing an order at www.retrokraftshop.pl is equivalent to concluding a buy-and-sell contract in accordance with the Polish Civil Code between the Buyer and the Seller.

 

2.

 

Orders can be placed 24 hours a day, 7 days a week.

 

3.

 

By placing an order and choosing to pay by bank transfer the Buyer commits to paying the costs of the products and shipping within 7 days from placing the order. The transfer is made to the Seller's account number given in point 4, §1.

 

4.

 

An order which is not paid for in due time is cancelled and the buy-and-sell contract is automatically dissolved.

 

5.

 

The Seller commits to shipping or readying the order for self pick-up within two working days from the date when the payment is received and in accordance with the shipping method chosen by the Buyer.

 

6.

 

If the Buyer chooses to pay for the order at self pick-up, the Seller commits to readying the order within two working days from the date when the order is placed.

 

7.

 

An self pick-up order which is not picked up within 7 days from the date when it was ready to be picked up is cancelled and the buy-and-sell contract is automatically dissolved (unless a later date of self pick-up was agreed upon between the Buyer and Seller).

 

 

§5

SHIPPING

 

1.

 

The Buyer is responsible for bearing the cost of the shipping.

 

2.

 

Shipping costs include VAT and are as follows:

Wartość zamówienia brutto

Poczta Polska
Kurier 48

Poczta Polska
Kurier 48 porbanie

Wysyłka paczkomatem InPost

do 150zł

10 zł

13 zł

8,99 zł

od 150zł do 200zł

7 zł

10 zł

7,50 zł

od 200zł

0 zł

5 zł

0 zł

 

 

Wartość zamówienia brutto

Przesyłka kurierska

Przesyłka kurierska za pobraniem

do 100zł

15 zł

17 zł

od 100zł do 200zł

12 zł

15 zł

od 200zł do 300zł

8 zł

12 zł

od 300zł

0 zł

10 zł



















DPD international courier service:


 

CountryShipping cost in PLN for orders valued below 850 PLN (approx. 200EUR)Shipping cost in PLN for orders valued 850 PLN and over (approx. 200EUR)The expected delivery time in working days.
Austria56 PLN (approx. 13EUR)102 PLN (approx. 24EUR)3
Belgium56 PLN (approx. 13EUR)102 PLN (approx. 24EUR)2
Bosnia and Herzegovina123 PLN (approx. 29EUR)149 PLN (approx. 35EUR)6
Bulgaria90 PLN (approx. 21EUR)107 PLN (approx. 25EUR)4
Croatia123 PLN (approx. 29EUR)149 PLN (approx. 35EUR)4
Czech Republic56 PLN (approx. 13EUR)102 PLN (approx. 24EUR)2
Denmark56 PLN (approx. 13EUR)102 PLN (approx. 24EUR)3
Estonia56 PLN (approx. 13EUR)102 PLN (approx. 24EUR)2
Finland90 PLN (approx. 21EUR)107 PLN (approx. 25EUR)4
France90 PLN (approx. 21EUR)107 PLN (approx. 25EUR)3
Guernsey90 PLN (approx. 21EUR)107 PLN (approx. 25EUR)4
Greece123 PLN (approx. 29EUR)149 PLN (approx. 35EUR)5
Spain123 PLN (approx. 29EUR)149 PLN (approx. 35EUR)4
Netherlands56 PLN (approx. 13EUR)102 PLN (approx. 24EUR)2
Ireland123 PLN (approx. 29EUR)149 PLN (approx. 35EUR)4
Jersey90 PLN (approx. 21EUR)107 PLN (approx. 25EUR)4
Lichtenstein90 PLN (approx. 21EUR)107 PLN (approx. 25EUR)4
Lithuania56 PLN (approx. 13EUR)102 PLN (approx. 24EUR)2
Luxembourg56 PLN (approx. 13EUR)102 PLN (approx. 24EUR)2
Latvia56 PLN (approx. 13EUR)102 PLN (approx. 24EUR)2
Germany56 PLN (approx. 13EUR)102 PLN (approx. 24EUR)2
Norway123 PLN (approx. 29EUR)149 PLN (approx. 35EUR)5
Portugal123 PLN (approx. 29EUR)149 PLN (approx. 35EUR)4
Romania90 PLN (approx. 21EUR)107 PLN (approx. 25EUR)3
Serbia123 PLN (approx. 29EUR)149 PLN (approx. 35EUR)6
Slovakia56 PLN (approx. 13EUR)102 PLN (approx. 24EUR)2
Slovenia90 PLN (approx. 21EUR)107 PLN (approx. 25EUR)4
Switzerland90 PLN (approx. 21EUR)107 PLN (approx. 25EUR)4
Sweden90 PLN (approx. 21EUR)107 PLN (approx. 25EUR)3
Hungary56 PLN (approx. 13EUR)102 PLN (approx. 24EUR)2
United Kingdom and Northern Ireland90 PLN (approx. 21EUR)107 PLN (approx. 25EUR)3
Italy90 PLN (approx. 21EUR)107 PLN (approx. 25EUR)4
The Isle Of Man90 PLN (approx. 21EUR)107 PLN (approx. 25EUR)4



International priority registered mail:


 

 Shipping cost for orders valued below 107 PLN (approx 25EUR)Shipping cost for orders valued between 107 PLN and 213 PLN approx 50EUR)
All countries47 PLN (approx 11 EUR)81 PLN approx 19 EUR)


 

International priority registered package:

 

 

CountryShipping priceThe expected delivery time in working days.
Afghanistan280 PLN (approx 66 EUR)6
Albania145 PLN (approx 34 EUR)no information available
Algeria229 PLN (approx 54 EUR)6
Angola229 PLN (approx 54 EUR)9
Anguilla280 PLN (approx 66 EUR)no information available
Antigua and Barbuda280 PLN (approx 66 EUR)no information available
Saudi Arabia280 PLN (approx 66 EUR)6
Argentina280 PLN (approx 66 EUR)7
Armenia280 PLN (approx 66 EUR)6
Aruba280 PLN (approx 66 EUR)6
Australia386 PLN (approx 91 EUR)6
Azerbaijan280 PLN (approx 66 EUR)6
Bahamas280 PLN (approx 66 EUR)6
Bahrain280 PLN (approx 66 EUR)6
Bangladesh280 PLN (approx 66 EUR)6-9
Barbados280 PLN (approx 66 EUR)6
Belize280 PLN (approx 66 EUR)no information available
Benin229 PLN (approx 54 EUR)4-9
Bermuda229 PLN (approx 54 EUR)no information available
Bhutan280 PLN (approx 66 EUR)12
Belarus132 PLN (approx 31 EUR)4-8
Bolivia280 PLN (approx 66 EUR)7
Botswana229 PLN (approx 54 EUR)no information available
Brazil280 PLN (approx 66 EUR)7-9
Brunei280 PLN (approx 66 EUR)7
Virgin Islands (British)280 PLN (approx 66 EUR)no information available
Burkina Faso229 PLN (approx 54 EUR)7-8
Burundi229 PLN (approx 54 EUR)6
Chile280 PLN (approx 66 EUR)8
China280 PLN (approx 66 EUR)6-8
HongKong280 PLN (approx 66 EUR)6
Macau280 PLN (approx 66 EUR)no information available
Saint Martin280 PLN (approx 66 EUR)6
Cyprus145 PLN (approx 34 EUR)5-7
Chad229 PLN (approx 54 EUR)12-19
Montenegro145 PLN (approx 34 EUR)5-7
Dominica280 PLN (approx 66 EUR)no information available
Dominican Republic280 PLN (approx 66 EUR)no information available
Djibouti229 PLN (approx 54 EUR)no information available
Egypt229 PLN (approx 54 EUR)7
Ecuador280 PLN (approx 66 EUR)7
Eritrea229 PLN (approx 54 EUR)6
Fiji386 PLN (approx 91 EUR)7
Philippines280 PLN (approx 66 EUR)11-12
Gabon229 PLN (approx 54 EUR)8
Gambia229 PLN (approx 54 EUR)no information available
Ghana229 PLN (approx 54 EUR)7
Gibraltar145 PLN (approx 34 EUR)6
Grenada280 PLN (approx 66 EUR)no information available
Georgia280 PLN (approx 66 EUR)6
Guyana280 PLN (approx 66 EUR)no information available
French Guiana280 PLN (approx 66 EUR)no information available
Guadeloupe280 PLN (approx 66 EUR)no information available
Guatemala280 PLN (approx 66 EUR)6
Guinea229 PLN (approx 54 EUR)9-11
Guinea-Bissau229 PLN (approx 54 EUR)6
Equatorial Guinea229 PLN (approx 54 EUR)no information available
Haiti280 PLN (approx 66 EUR)no information available
Honduras280 PLN (approx 66 EUR)no information available
India280 PLN (approx 66 EUR)8
Indonesia280 PLN (approx 66 EUR)9
Iraq280 PLN (approx 66 EUR)no information available
Iran280 PLN (approx 66 EUR)8
Iceland145 PLN (approx 34 EUR)5-6
Israel145 PLN (approx 34 EUR)7-9
Jamaica280 PLN (approx 66 EUR)7
Japan280 PLN (approx 66 EUR)6
Yemen280 PLN (approx 66 EUR)6
Jordan280 PLN (approx 66 EUR)8
Cayman Islands280 PLN (approx 66 EUR)no information available
Cambodia280 PLN (approx 66 EUR)12
Cameroon229 PLN (approx 54 EUR)6-7
Canada229 PLN (approx 54 EUR)6-7
Qatar280 PLN (approx 66 EUR)6
Kazakhstan280 PLN (approx 66 EUR)5-7
Kenya229 PLN (approx 54 EUR)6
Kyrgyzstan280 PLN (approx 66 EUR)7
Kiribati386 PLN (approx 91 EUR)no information available
Colombia280 PLN (approx 66 EUR)no information available
Comoros229 PLN (approx 54 EUR)8
Congo, Republic229 PLN (approx 54 EUR)7
Congo, Dem. Republic229 PLN (approx 54 EUR)7
South Korea280 PLN (approx 66 EUR)6-7
Korea, Dem. Republic of280 PLN (approx 66 EUR)no information available
Costa Rica280 PLN (approx 66 EUR)no information available
Cuba280 PLN (approx 66 EUR)9
Kuwait280 PLN (approx 66 EUR)6
Laos280 PLN (approx 66 EUR)6
Lesotho229 PLN (approx 54 EUR)6
Lebanon280 PLN (approx 66 EUR)6
Liberia229 PLN (approx 54 EUR)no information available
Libya229 PLN (approx 54 EUR)no information available
Macedonia145 PLN (approx 34 EUR)5-6
Madagascar229 PLN (approx 54 EUR)6
Mayotte229 PLN (approx 54 EUR)no information available
Malawi229 PLN (approx 54 EUR)6-9
Malaysia280 PLN (approx 66 EUR)7
Mali229 PLN (approx 54 EUR)10
Malta145 PLN (approx 34 EUR)4
Morocco229 PLN (approx 54 EUR)6
Martinique280 PLN (approx 66 EUR)no information available
Mauritania229 PLN (approx 54 EUR)no information available
Mauritius229 PLN (approx 54 EUR)6
Mexico229 PLN (approx 54 EUR)7
Moldova145 PLN (approx 34 EUR)4-6
Mongolia280 PLN (approx 66 EUR)9
Mozambique229 PLN (approx 54 EUR)7
Burma (Myanmar)280 PLN (approx 66 EUR)6
Namibia229 PLN (approx 54 EUR)8
Nauru386 PLN (approx 91 EUR)no information available
Nepal280 PLN (approx 66 EUR)14
Niger229 PLN (approx 54 EUR)7
Nigeria229 PLN (approx 54 EUR)7
Nicaragua280 PLN (approx 66 EUR)6
New Caledonia386 PLN (approx 91 EUR)6
New Zealand386 PLN (approx 91 EUR)6
Oman280 PLN (approx 66 EUR)6-7
Pakistan280 PLN (approx 66 EUR)6-7
Panama280 PLN (approx 66 EUR)10
Papua New Guinea386 PLN (approx 91 EUR)11
Paraguay280 PLN (approx 66 EUR)6
Peru280 PLN (approx 66 EUR)6-8
French Polynesia386 PLN (approx 91 EUR)6
South Africa229 PLN (approx 54 EUR)6-7
Central African Republic229 PLN (approx 54 EUR)11
Cape Verde229 PLN (approx 54 EUR)8-11
Reunion Island229 PLN (approx 54 EUR)no information available
Russian Federation145 PLN (approx 34 EUR)7-14
Rwanda229 PLN (approx 54 EUR)7-9
El Salvador280 PLN (approx 66 EUR)6
Senegal229 PLN (approx 54 EUR)6-7
Seychelles229 PLN (approx 54 EUR)6
Sierra Leone229 PLN (approx 54 EUR)6
Singapore280 PLN (approx 66 EUR)6
Somalia229 PLN (approx 54 EUR)no information available
Sri Lanka280 PLN (approx 66 EUR)7
United States229 PLN (approx 54 EUR)6
Swaziland229 PLN (approx 54 EUR)6
Sudan229 PLN (approx 54 EUR)no information available
South Sudan229 PLN (approx 54 EUR)no information available
Suriname280 PLN (approx 66 EUR)6
Syria280 PLN (approx 66 EUR)6
Saint Kitts and Nevis280 PLN (approx 66 EUR)6
Saint Lucia280 PLN (approx 66 EUR)6
São Tomé and Príncipe229 PLN (approx 54 EUR)6
Saint Vincent and the Grenadines280 PLN (approx 66 EUR)no information available
Tajikistan280 PLN (approx 66 EUR)6-11
Thailand280 PLN (approx 66 EUR)8
Taiwan280 PLN (approx 66 EUR)no information available
Tanzania229 PLN (approx 54 EUR)6
Togo229 PLN (approx 54 EUR)8-10
Trinidad and Tobago280 PLN (approx 66 EUR)no information available
Tunisia229 PLN (approx 54 EUR)6
Turkey145 PLN (approx 34 EUR)8-9
Turkmenistan280 PLN (approx 66 EUR)8
Uganda229 PLN (approx 54 EUR)8
Ukraine132 PLN (approx 31 EUR)6-7
Uruguay280 PLN (approx 66 EUR)6
Uzbekistan280 PLN (approx 66 EUR)6-7
Vanuatu386 PLN (approx 91 EUR)6
Vatican City State132 PLN (approx 31 EUR)3
Venezuela280 PLN (approx 66 EUR)8-11
Vietnam280 PLN (approx 66 EUR)4
Ivory Coast229 PLN (approx 54 EUR)11
Zambia229 PLN (approx 54 EUR)6
Zimbabwe229 PLN (approx 54 EUR)6
United Arab Emirates280 PLN (approx 66 EUR)6

 




3.

 

The Seller does not bear the customs fees that can be put on international orders.

 

4.

 

Self pick-up takes place at the Seller's contact address (point 5, §1), or at an outside event connected to the activity of the store (e.g. trade fair).


 

5.

 

 

 

The Seller is required to ship the order within two working days from the day the payment is registered in the Seller's account. 

 

 

 

6.

 

 

 

 

 

A Buyer who receivs goods damaged in transit by the shipping service provider and wishes to place a complain is first to make a complaint with the shipping service provider. 

 

 

 

7.

 

 

 

The Buyer acknolwedges that in the case of "International priority registered mail" and "International priority registered package" making a complaint with the shipping service provider may be difficult or impossible. In this case the Seller may not accept the complaint. 


 



§6

RETURNS AND COMPLAINTS

 

1.

 

The Buyer has the right to return any product bought without stating the reasons within 10 days from the date of delivery by filling in a notice of cancellation in accordance with „art. 7 ust. 1 ustawy z dnia 2 marca 2000 r. o ochronie niektórych praw konsumentów (Dz.U. nr 22, poz. 271 ze zm.)”, which is an act incorporating European Directive 97/7/EC into Polish law. The Polish notice of cancellation template can be downloaded here. Contact store staff to be supplied with an English language version.

 

2.

 

The goods returned should be unaltered, though they may have been unpacked and checked for functionality.  

3.

 

After receiving the notice of cancellation the Seller reimburses the Buyer for the full cost of the goods as well initial shipping costs by bank transfer to the Buyer's account within a maximum of 14 days from the date of the notice of cancellation.

 

4.

 

The return shipping costs are paid by the consumer. The goods should be shipped to the Seller's contact address (point 5, §1) within 14 days from the date of the notice of cancellation.

 

5.

 

The Buyer is entitled to making a complaint concerning the goods bought by filing a written statement. The Polish complaint forms can be downloaded from  http://uokik.gov.pl/wzory_pism.php. Contact us to be supplied with an English language version.

6.

 

Every complaint is analysed within 14 days from the date on the complaint form.

 

 

§7
RECEIPTS AND INVOICES

 

1.

 

Purchases are registered with a cash register by the Seller.

 

2.

 

The Buyer receives a receipt confirming the purchase at delivery regardless of the form of delivery chosen.

 

3.

 

While placing an order the Buyer can choose to request an invoice. The invoice will be delivered together with the order regardless of the form of delivery chosen.

 

4.

 

A Buyer who received a receipt and wished to receive an invoice is obliged to return the receipt.

 

5.


A Buyer who is a foreign EU VAT tax payer may purchase goods at net prices and receive a EU VAT invoice after prior verification of the Buyer's EU VAT number.

 

 

 

§8

LOYALTY PROGRAM

 



 

1.

 

Every PLN 10 spent in the store transfers to 1 loyalty point.

 

2.

 

The exact number of loyalty point to be receivde for an order can be viewed in the cart under the list of the chosen products.

 

3.

 

After placing an order the points will be visible to the Buyer in "My Account/My loyalty points" with an "Awaiting confirmation" status.

 

4.

 

After payment is submitted (at self pick-up pr via transfer) and delivery of the order the status will change to "Available".

 

5.

 

“Available” points can be exchanged into a voucher at any moment by the Buyer by clicking "Transform my points into a voucher of..." at "My Account/My loyalty points".

 

6.

 

The points are cancelled if the Buyer chooses to cancel or return their order.

 

7.

Each loyalty point can be transformed into a voucher of PLN 0.2 gross (2 points into a voucher of PLN 0.4, 3 points into a voucher of PLN 0.6 etc.).

 

8.

 

The points that have been transferred into vouchers appear with an "Already converted" status and cannot be transferred again.

 

9.

 

Vouchers generated from loyalty points can be viewed in "My account/My vouchers".

 

10.

 

Vouchers are valid for one year from the date of their generation.

 

11.

 

Each voucher receives a unique code.

 

12.

 

To use the voucher, the Buyer types in the voucher code in the cart and clicks "OK".

 

13.

 

A few vouchers can be used with one order by repeating the step above for each code.

 

14.

 

Vouchers can be used when the contents of the cart reaches PLN 100 gross (PLN 81.30 net).

 

15.

 

Used vouchers are no longer valid and are not visible in "My Account / My vouchers".

 

 

§9

PRIVACY POLICY

 

1.

 

All personal information given by the Buyer to the seller is subject to protection in accordance with the Polish legal act "ustawa z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (Dz. U. Nr 133, poz. 883)".

 

2.

 

The Buyer has the right to access, modify and delete their information at any time.

 

3.

 

The Buyer has the right and possibility to delete their account at any time. The only information remaining in the system is the information on the orders placed.

 

4.

 

All the information given by the Buyer to the Seller as well as information stored in Cookie files is used solely for the purpose of completing orders or contacting the Buyer.

 

§10

SUMMARY

 

1.

 

All matters not covered by the above terms of use are regulated by the Polish Civil Code.